Facelift a minor product change with little or no change to the rest of the marketing mix or target market.
Family brand name a brand name used for all products in a range.
Features attributes of a product which mayor may not confer a customer benefit.
Fighter brands low-cost manufacturers' brands introduced to combat own-label brands.
Flanking attack attacking geographical areas or market segments where the defender is poorly represented.
Flanking defence the defence of a hitherto unprotected market segment.
Focus group a group normally of 6-8 consumers brought together for a discussion focusing on an aspect of a company's marketing.
Focused marketing a market coverage strategy where a company decides to target one market segment with a single marketing mix.
Focused targeting Competing in one segment only (also known as niche targeting).
Folder techniques a press advertising pre-testing method in which proposed
advertisements are placed in a folder of competing displays in order to test unaided recall.
Foreign consumer culture positioning positioning a brand as associated with a specific foreign culture (e.g. Italian fashion).
Foreign direct investment (FDI) investment in a foreign-based assembly or manufacturing facility.
FRAC stands for frequency, recency, amount and category and forms the transactional information on a customer's purchases in a direct marketing database.
Franchise a legal contract in which a producer and channel intermediaries agree each other's rights and obligations. Usually the intermediary receives marketing, managerial, technical, and financial services in return for a
fee.
Franchising a form of licensing where a package of services is offered by the franchisor to the franchisee in return for payment.
Freephone a special telephone number which customers can call without incurring any expense.
Frontal attack a competitive strategy where the challenger takes on the defender head-on.
Full cost pricing pricing so as to include all costs and based on certain sales volume assumptions.
Full-service marketing departments departments which show a high degree of integration of marketing functions, control or influence all marketing decisions.